Orders over 89 € qualify for free shipping. Under that, a flat rate of 9.99 € applies.

Use this text to answer questions in as much detail as possible for your customers.

If the product is in stock, we ship within 3-5 business days after payment is confirmed.

You have 30 days from receipt to notify us and ship the item back.

Only unworn, unused goods in original condition and packaging qualify.

Contact us on:
info@alpina-footwear.com and we will send you further instructions

Return address:

Alpina d.o.o.
Strojarska ulica 2, 4226 Žiri
*Mark “EU SHOP*


Include the return form and a copy of the invoice.

The customer covers return shipping.

Refunds are issued using your original payment method or via your bank account (if details are provided) within 14 business days of receiving the returned item or proof of shipment.

We accept:

• Credit/Debit Card (Visa, Mastercard)
• PayPal
• Klarna
• Google PAy
• Apple Pay

No. You may proceed as a guest using only your email, or create an account for faster future checkouts and order tracking.

With an account, you can:

• Save your details for quicker purchases
• Check order status and history
• Get informed about the latest new realeses